Change password

Hints on getting your new password right:

  • Your new password must be between 9 and 50 characters in length.
  • It may contain punctuation(except "), numbers, upper case letters and lower case letters.

View some examples of good passwords.

    Display characters

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      • The University provides some guidance on how to choose good passwords.
      • Past and Current Students - visit an IC Helpdesk or call 0800 61 62 63 (available Monday to Friday 8am-6pm NZST)
      • Distance students - call 0064 9373 7513 (available Monday to Friday 8am-6pm NZST)
      • Staff - contact the Staff Service Centre on extension 86000 or from an external phone +64 9 923 6000 (available Monday to Friday 7:30am - 6pm NZST)